PRIVACY POLICY

POWERWYZE SOLUTIONS LLC

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

POWERWYZE SOLUTIONS LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

Name

Email address

Phone number

Physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication Information

Records of inquiries and service requests

Event activation details and preferences

Service history and feedback

2. How We Use Your Information

We use collected information for:

Providing and improving our services

Processing transactions and payments

Communicating with you about inquiries, event activations, service updates, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including event activation updates, customer support communications, and important updates.

Opt-In & Consent

You will only receive messages if you have explicitly opted in.

We maintain timestamped records of all opt-in actions.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws and regulations.

Opt-Out Instructions

You may cancel SMS notifications at any time by replying STOP.

You will receive a final confirmation message, and no further messages will be sent unless you opt in again.

All opt-out requests are processed immediately.

Message Frequency & Content

Message frequency varies based on your interactions with our business.

Messages will be directly related to the services you have requested.

Promotional messages are only sent when separate consent has been provided.

Help & Support

Reply HELP for assistance.

Contact us at [email protected].

Customer support is available during normal business hours.

Carrier Information

Standard message and data rates may apply.

Mobile carriers are not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services, such as customer service providers, messaging providers, and technical support vendors, is permitted solely for the purpose of delivering requested services.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We implement strict data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

Third-party vendors who assist with operations such as payment processing, CRM management, event activation systems, and communications.

SMS aggregators and messaging providers solely for the purpose of delivering messages you have consented to receive.

All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance

We may disclose information:

If required by law.

In response to valid legal requests, court orders, or government regulations.

To protect our rights, property, or safety.

Business Transfers

In the event of:

A merger

Acquisition

Reorganization

Sale of assets

Your information may be transferred as part of the transaction while remaining protected under this Privacy Policy.

All categories above exclude text messaging originator opt-in data and consent information, except where necessary to deliver SMS services through approved messaging providers.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest

Secure access controls and authentication procedures

Regular security reviews and updates

Employee training regarding data protection

Incident response and breach notification procedures

Secure backup and disaster recovery systems

While we strive to protect your information using commercially acceptable means, no transmission method over the Internet or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic and user behavior

Remember user preferences

Improve website functionality and user experience

Measure service effectiveness and performance

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of personal information

Opt out of marketing emails by clicking the unsubscribe link

Opt out of SMS communications by replying STOP

Request information regarding how your data is processed

Withdraw consent for future communications

Submit complaints to applicable regulatory authorities

To exercise these rights, contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.

This Privacy Policy applies only to information collected by POWERWYZE SOLUTIONS LLC.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be posted on our website along with the effective date.

For significant changes, we may provide notice through email, website announcements, or other appropriate communication methods.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

POWERWYZE SOLUTIONS LLC

Email: [email protected]

Website: https://go.powerwyze.com/

Location: 2800 KIRBY DR APT A310, HOUSTON TX 77098

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.